Inkling Web Reader Performance Degradation

Resolved

Major outage

Started over 3 years agoLasted about 11 hours

Affected

Inkling Web Reader

Updates

Resolved
27 Sep 2021 at 18:20 GMT+0
Resolved
27 Sep 2021 at 18:20 GMT+0
This incident has been resolved.
Monitoring
27 Sep 2021 at 17:59 GMT+0
Monitoring
27 Sep 2021 at 17:59 GMT+0
A fix has been implemented and we are monitoring the results.
Identified
27 Sep 2021 at 17:00 GMT+0
Identified
27 Sep 2021 at 17:00 GMT+0
We have identified the issue originally caused by an AWS outage. We are working to deploy a fix and will update everyone as soon as we have verified the fix.
Update
27 Sep 2021 at 13:46 GMT+0
Update
27 Sep 2021 at 13:46 GMT+0
We are continuing to investigate this issue.
Investigating
27 Sep 2021 at 07:17 GMT+0
Investigating
27 Sep 2021 at 07:17 GMT+0
We are currently investigating the issue.

Inkling - Inkling Web Reader Performance Degradation – Incident details