Platform Service Degradation

Resolved

Partial outage

Started about 5 years agoLasted about 11 hours

Affected

API

Inkling Web Reader

Habitat

Updates

Resolved
19 Nov 2019 at 07:23 GMT+0
Resolved
19 Nov 2019 at 07:23 GMT+0
We have applied additional fixes and incident has been resolved.
Monitoring
18 Nov 2019 at 20:36 GMT+0
Monitoring
18 Nov 2019 at 20:36 GMT+0
We have identified the underlying cause with the intermittent DNS issues and have implemented fixes to restore DNS lookups. We expect DNS lookup failures to become less frequent as changes propagate.
Investigating
18 Nov 2019 at 20:14 GMT+0
Investigating
18 Nov 2019 at 20:14 GMT+0
We are currently investigating intermittent DNS lookup failures for inkling.com services.

Inkling - Platform Service Degradation – Incident details